Typical challenges

• Transparency: Coordinating the multitude of stakeholders involved to develop resilient, flexible business models, diversify revenue streams and effectively manage costs to overcome the prevailing market dynamics towards economic sustainability
• Process reliability: Increasing punctuality and improving the passenger experience through effective planning and coordination of resources as well as by optimizing processes, automation or implementing artificial intelligence
• Infrastructure: Operational stability through the integration of technological innovation and investments in modernization, capacity expansion with more efficient use of existing resources, use of effects of digitalisation.

OEM

• Technology and digitalization: integration of advanced technologies and digital solutions to optimize development and manufacturing processes, increase product quality and shorten time to market.
• Processes and structures: efficiency, meeting market requirements
• Availability, empowerment and development of employees: a skilled workforce is critical for OEMs. The challenge is to recruit and retain highly qualified personnel such as technicians and engineers in order to develop and improve innovative products and services.

Operator

• Supply chain management: efficient procurement of spare parts, contract negotiations with suppliers and inventory management to reduce operating costs and optimize aircraft availability.
• Increasing efficiency and optimizing processes: improving operational processes to increase aircraft utilization, reduce costs and improve the passenger experience.
• Employee availability, empowerment and development: operators struggle to find and retain qualified flying personnel, technicians and service agents, which can impact operational continuity and customer satisfaction.

Airports

• Increased efficiency and process optimization: optimization of handling processes, baggage handling and passenger flow in order to increase punctuality and service quality.
• Technology and digitalization: use of technologies such as automated check-in systems and intelligent security solutions to modernize operations and increase efficiency.
• Sustainability and regulatory compliance: implementation of “Lean Green” initiatives to reduce emissions, improve energy efficiency and meet the increasing regulatory requirements in the area of environmental protection.

References